POLICIES RELATED TO PRICING, ATTENDANCE, LOST ITEMS, FREE INTRO, WELL YOU GET IT-- EVERYTHING!
FREE INTRO: You may attend one FREE INTRO at SunDog CrossFit Fairbanks, after that, you may purchase a day pass, weekly pass, punch card, or membership to continue to use our services.
MEMBERSHIPS: All of our membership options are Unlimited for the program you are enrolled in. You may attend as many classes as the program allows and reminder we are happy to extend your membership up to a total of 6 weeks for a 6 month membership, 3 weeks for a 3 month membership, or 1 week for a 1 month membership should you find yourself out for MORE than a week due to illness, injury, or travel (pleasure or work). I can't read your mind though and there's a lot of people to keep up with so PLEASE EMAIL THESE REQUEST IN ADVANCE SO I CAN ADJUST THE DATE UNDER YOUR MEMBERSHIP TAB.
PUNCH CARDS: WILL EXPIRE IF NOT USED ~ there is a place for punch cards-- you want to try it out and make sure you like SunDog before purchasing a membership, you are purchasing one for a friend or family member so they can, or maybe you compete in another athletic activity and SunDog is used for occasional training. But HONESTLY- ask yourself WHY you are purchasing a punch card? To see and feel RESULTS you have to be consistent and coming 10 times over a 4 month period isn't going to get you where you want to be. You'll pay less per class and make REAL gains by purchasing a membership. We understand there are instances though when a punch card is your best option and things happen and maybe it doesn't get used- so if you purchase a punch card and it expires with punches still unused- email me and we will work something out.
UNLIKE YOUR GLOBO-GYM WHERE YOU ARE JUST A NUMBER-- WE GET TO KNOW YOU AND TAKE A VESTED INTEREST IN YOUR GOALS BECOMING YOUR REALITY. WE WANT YOU TO SEE SUCCESS AND REACH YOUR FITNESS GOALS AND THE TRUTH OF THE MATTER IS - THAT WON'T HAPPEN UNLESS YOU ARE IN CLASS ON A REGULAR BASIS!
**NOTE: Visiting CrossFitters who are only in the area occasionally - your exp. date will be 12 months and can be extended.
5 Class Punch Cards expire in 2 months
10 Class Punch Cards expire after 4 months
15 Class Punch Cards expire after 6 months
Please understand once you have committed to and paid for a session, NO REFUNDS WILL BE GIVEN, only punch cards to align with your membership option will be applied to your account if requested in writing 14 days prior to your next billing cycle. You must complete any punch cards applied to your account in leu of the membership you originally signed up for within 90 days of the punch card being applied to your account, after 90 days you forfeit the punch card. We do understand things happen so please feel free to speak with us regarding any special circumstances that arise and we will do our best to help you out!
** AGAIN All membership options are unlimited with the exception of punch cards. Auto-Debit is required for all 3 and 6 month contracts and reminder that after your initial commitment you automatically go month to month and must provide written notice (either by email or letter) 14 days prior to the end date in order to cancel! If you wish to cancel early - you must again provide a written 14 day notice and a $200 for 6 month contract or $100 for 3 month contract cancellation fee will be charged to your account. Should you fail to return and leave unpaid bills for a period of 2 months, an administrative drop will be applied to your account and all past bills marked to $0, and a $200 for 6 month contract or $100 for 3 month contract cancellation fee will be charged to your account.
SunDog CrossFit can not be held responsible for the loss or theft of personal items left in the gym or in the car parked on our premises. If you realize you left something at SunDog-- email us immediately so we can look for it and place it in a safe place. LOTS of things get left daily and we do our best to find the owner and keep things in a safe place, but after a reasonable 3 months has passed - all unclaimed items will be donated.
Thanks for your support and understanding so our focus can be on YOU and HELPING YOU TO MOVE BETTER, FEEL BETTER, LIVE BETTER!